If you are lucky there will come a point when you need to engage with your Web site’s audience in a more real time manner. This could be for social purposes or, in a commercial setting, doing ...

Snapchatters, listen up: there’s a new way to use your favorite app, and it doesn’t involve your phone. On July 18, the social media platform (finally) launched a web version of the beloved app that ...

Meta is developing a major visual update for WhatsApp Web, testing 49 chat themes that change both wallpapers and message bubble colors. The feature will allow global or per-chat customization, with ...

Last week, we spotted how the Google Chat website was getting some tweaks and Hangouts-style chat windows. This redesign of Google Chat is now rolled out for free accounts and is interestingly ...

Josh Lowensohn joined CNET in 2006 and now covers Apple. Before that, Josh wrote about everything from new Web start-ups, to remote-controlled robots that watch your house. Prior to joining CNET, Josh ...

Google Chat is the company’s messaging and collaboration platform. The company is now making some notable changes to make the platform quicker and more reliable. Google is launching a new web address ...

Bing Chat AI is getting plenty of attention, and for good reason, but access is still limited. Besides needing to be allowed into it via your Microsoft Account (sign up now if you haven't yet) but ...

DORCHESTER COUNTY, S.C. (WCSC) - The Dorchester County Water and Sewer Department has launched a new, fully integrated multilingual web chat assistant for customer service. Mani, developed in ...

HSBC Bermuda has become the first island bank to offer web chat to customers, connecting them directly to agents via the HSBC website and internet banking platform. Web chat allows HSBC customers to ...